TransFast Financial Services is an international money transfer and cross-border payments company based in Madrid. It wanted to increase its app downloads in Europe, focusing on communities that regularly send money to their home countries.

The audience was varied, spread across several countries and speaking different languages. Downloads alone weren’t enough: the app needed users who would actually use it. Each community needed a different message focused on security, reliability and speed.
In a money transfer app, the download is only the beginning: what matters is that people actually use the service. And people sending money to their home country care above all about security and reliability. That is why the work started with market analysis and profiling each segment by demographics, online behaviour and language.
Ads translated and adapted into the main European languages speak to each community in its own language, Google and Meta campaigns with advanced targeting and retargeting reach and re-engage people who have already interacted, and continuous monitoring makes it possible to shift budget to the segments that respond best.
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